A strategic business acquisition is when a company buys another business not just to grow bigger, but to grow smarter. Such acquisitions are usually aimed at long-term goals like entering new markets, gaining advanced skills, or strengthening operations.
A recent example of this approach is One Point One Solutions Limited’s acquisition of Netcom Business Contact Center S.A. (Costa Rica) and Netcom BCC Colombia S.A.S. (Colombia). This move clearly reflects a well-planned expansion strategy focused on international growth and service diversification.
Strengthening Presence in the Latin American Market
One of the biggest advantages of this acquisition is instant market entry. Instead of building operations from the ground up, One Point One Solutions gains immediate access to established infrastructure across Costa Rica, Colombia, and Panama.
This positions the company strongly in the fast-growing Latin American ITES and BPO market, allowing it to scale operations quickly and aim for leadership in the region.
Adding Specialized and High-Value Services
Beyond geographical expansion, the acquisition brings specialized service capabilities. The Netcom entities operate in ITES and BPO services, with a strong focus on digital signature support for regulated industries.
These niche offerings enhance One Point One Solutions’ ability to provide advanced, omnichannel contact center solutions, which would have taken significant time and investment to develop independently.
Smart Deal Structure Reduces Financial Risk
The total transaction value of USD 33.37 million has been structured carefully to manage risk.
USD 25.41 million will be paid upfront
Around USD 8.25 million will be paid later as a performance-linked earn-out
This structure ensures that part of the payment depends on future EBITDA performance, protecting the buyer while motivating the sellers to continue delivering strong results after the acquisition.
Stable Revenue from Reputed Clients
Another major strength of this deal is Netcom’s blue-chip client base. The company has long-term contracts with clients in sectors such as banking, insurance, telecommunications, and government.
These relationships provide stable and predictable revenue, making the acquisition financially resilient and supportive of long-term profitability.
Transparent and Compliant Transaction
The acquisition was disclosed under Regulation 30 of SEBI (LODR) Regulations, 2015, ensuring transparency for investors. Importantly, One Point One Solutions clarified that this was not a related-party transaction, confirming that the deal was executed at arm’s length with no promoter involvement.