IndiaMART InterMESH Reports Steady Revenue Growth in Q1 FY27; Revenue Rises 11% YoY

BY ADMIN • FILED 25 Jul 2026, 9:26 PM

IndiaMART InterMESH Limited has released the transcript of its Q1 FY27 earnings conference call, highlighting its financial performance, operational developments, and strategic initiatives for the quarter ended June 30, 2026. The leading B2B online marketplace reported steady growth in revenue and collections while continuing to invest in AI-driven automation and trust-enhancing features across its platform.

Q1 FY27 Financial Highlights

IndiaMART delivered consistent growth across key financial metrics during the quarter.

Key Consolidated Performance

Revenue from Operations: ₹414 crore, up 11% YoY
Customer Collections: ₹463 crore, an increase of 8% YoY
Deferred Revenue: ₹2,014 crore, growing 16% YoY
Business Inquiries: Over 26 million unique business inquiries generated during the quarter

The company’s growing deferred revenue reflects healthy customer renewals and strong visibility into future revenue streams.

Paying Supplier Base Sees Temporary Decline

IndiaMART’s paying supplier base stood at 218,000 at the end of Q1 FY27, representing a net decline of 1,850 suppliers during the quarter.

Management attributed the decline primarily to:

Lower gross customer additions
Higher churn in the Silver subscription category

Despite this, the company’s premium customer segments remained resilient. Gold and Platinum subscribers, which account for nearly 50% of the paying supplier base and contribute more than 75% of total revenue, continued to demonstrate strong renewal rates and successful upselling.

AI Adoption and Trust Initiatives Strengthen the Platform

IndiaMART continued expanding its artificial intelligence capabilities to improve marketplace efficiency and customer experience.

Key AI-driven initiatives include:

Standardized product cataloguing
Automated buyer-supplier matchmaking
An agentic AI-powered call handling system capable of autonomously managing more than 100,000 customer calls daily

To further strengthen buyer confidence, the company also introduced:

A multi-layer supplier verification framework
A Buyer Payment Protection Program for transactions conducted with TrustSEAL-verified suppliers

These initiatives are aimed at enhancing trust, improving transaction quality, and increasing conversion rates on the platform.

BUSY Infotech Continues Strong Growth

IndiaMART’s accounting software subsidiary, BUSY Infotech, delivered another quarter of healthy growth.

BUSY Infotech Q1 FY27 Highlights

Total Billing: ₹59 crore, up 10% YoY
Revenue from Operations: ₹36 crore, rising 47% YoY
Deferred Revenue: ₹146 crore, an increase of 44% YoY
Cash Flow from Operations: ₹16 crore
New Licenses Added: Approximately 12,000 during the quarter
Total Licenses Sold: Reached 454,000

The subsidiary’s growth was supported by the continued rollout of BUSY Magic, its AI-enabled accounting solution designed to enhance productivity and automate business workflows.